Meet The Council

The Council are responsible for the overall running of the Service Excellence Network.

Please feel free to reach out to any Council Member with any questions you may have.



Alex McDonnell

CEO, Expertivity Technologies


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John Ryan

Assistant Secretary, National Shared Services Office


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John Patrick Shaw

CEO, Data Value Hub


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Mary Hickey

Process Improvement Manager, Tallaght Hospital


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Paula Lawton

COO, Expertivity Technologies


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Wendy Hamilton

Head of Global Monitoring, MD Ireland & UK at Netwatch Group


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